Who am I?
I am registered as the Data controller and Processor with the Information Commissioner’s Office (ICO) and I
How do I collect information?
When you contact me either by email, phone, my website or face-to-face, I will collect relevant information at that point.
What information do I collect?
With the first point of
At the point at which you provide your personal information, I will also request that you provide consent for me to store and use your data. Your consent is required in order to ensure my compliance with data protection legislation. This will be stored alongside your other records.
How do I use this personal data?
All the information I collect from yourself either
Contact details will be used by myself to communicate with yourselves and not passed on to a third party without your consent.
With whom do I share your personal information?
No information will be shared unless I have consent from you or unless the information provided is required by a legal or statutory authority.
How do I store it?
My patient files are a combination of paper-based and computer-based. My hard copies are all kept in a locked filing cabinet in a secure building.
My computer is password protected.
I review my data protection on a regular basis, making sure it is checked at least yearly
How long do I keep it for?
In accordance with my registering body, I need to keep your records while you are still under consultation, and for at least 7 years following the last occasion on which treatment was given. In the case of minors, records need to be kept for at least 7 years after they reach the age of majority (18)
How do I destroy it?
After this time
I may obtain information about your general Internet usage by using a cookie file, which is stored on the hard drive of your computer. This helps me to improve my website. If you refuse to accept cookies you may be unable to access certain parts of the site.
How do I respond to data requests from clients?
If you want to know what data I hold on you, this can be done in writing and signed by yourself, email requests or requests made via text are not acceptable. Any requests for access will be done within a 30-day time frame
In the event of a data breach occurring, I will notify you immediately and take steps to
If you wish to raise a complaint regarding the handling of your data, you can contact me directly, if you are not happy with my response you can contact the ICO.
How do I record patient consent?